Shipping Policy
At Xmaker, we aim to deliver your order in the most efficient and timely manner possible. Below you will find details on our shipping times, costs, and guidelines.
1. Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
- You will receive a notification once your order has been shipped.
2. Shipping Rates and Delivery Times
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 5-7 business days. Cost: [amount].
- Expedited Shipping: Estimated delivery within 2-3 business days. Cost: [amount].
- Free Shipping: For orders over [X]. Estimated delivery within 5-7 business days.
Delivery times may vary depending on your location and shipping option selected.
3. International Shipping
- We ship to select countries. International shipping costs and delivery times vary by location. Estimated delivery is 7-21 business days.
- Please note that international orders may be subject to customs duties and taxes, which are the customer’s responsibility.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email to monitor the status of your shipment.
5. Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Shipping may be delayed due to unforeseen circumstances such as weather or customs clearance.
6. Missing or Lost Packages
- If your package is lost or delayed, please contact us at [email] with your order number. We will do our best to assist you in resolving the issue.
7. Damaged Items
- If your order arrives damaged, please contact us within 48 hours of delivery with a photo of the damage. We will arrange for a replacement or refund.